The Cannanore Shop is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost. We are working towards going the eco-friendly way of packaging as far as possible and reducing the use of plastic. We are therefore recycling packing products to reduce waste and trying to keep the earth as clear of plastic overload as is possible! We thank you for understanding and we encourage you to do your bit too! How long does it take for an order to arrive? Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 8 to 10 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. Our Natural Cookware range could take up to 2 weeks to despatch as we would like to ensure that they are seasoned well before shipping. Your patience is appreciated. What if the product is received in damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 9972600811 or email us at firstname.lastname@example.org immediately mentioning your Order ID. We will personally look into it and send out a replacement provided we have stock. In case stock is not available we shall refund the amount. Please make sure that the original product tag and packing is intact when you send us the product back. Do you ship international? We do International Shipping however our website is not enabled for international shipping as yet. Courier charges will be charged extra. You may please drop an email to email@example.com or whatsapp us at +91 9972600811 in case you want international delivery. We will share a transfer link and a quote for items selected by you.